Is it safe to buy refurbished tech on ZwipKart?

Yes. Every device sold by an Assured seller on ZwipKart is IMEI verified, professionally inspected, and graded by condition. Assured sellers guarantee 30-day refunds and a 1-year warranty.

What is ZwipKart Assurance?

ZwipKart Assurance is our seller trust programme. Assured sellers are contract-backed and guarantee 30-day hassle-free refunds, a 1-year warranty, and IMEI verification on all devices. Look for the Assured badge when shopping.

How do returns work on ZwipKart?

You have 30 days from delivery to return any item for a full refund. Simply request a return from your account, and the seller will provide a prepaid return label. Refunds are processed within 3-5 business days.

How are refurbished products graded?

Products are graded into four conditions: Brand New (sealed, unused), Pristine (like new, battery 90%+), Excellent (minimal signs of use), and Decent (visible wear but fully functional). Each listing clearly states its condition.

How does comparing sellers work?

ZwipKart is a marketplace where multiple verified sellers list the same product. You choose your specs (colour, storage, condition), then see all available offers ranked by price and seller rating, so you always get the best deal.